Admissions
“Asking the right questions is as important as answering them.” — Benoit Mandelbrot
Choosing the right program for your adult child or family member with disabilities is an important and deeply personal decision. Families, guardians, and conservators are united by the desire to provide their loved one with a fulfilling life—one filled with meaningful activities, friendships, social interaction, a sense of purpose, and opportunities for learning and growth. A quality program can help achieve all of these goals by fostering confidence and independence. However, navigating the many options available can feel overwhelming.
This Frequently Asked Questions (FAQ) section is designed to provide guidance, clarity, and support as you search for a program that meets the unique needs of your loved one and your family.
If you have any additional questions that you would like to have answered, please contact Jody Bailey, Director of Program and Services at 530.622.4848 or use the Contact Form.
FAQ
What are hours of operation?
8:00 am and 3:00 pm.
Can someone attend part-time?
Yes, schedules for Adult Day Services are based on individual needs. People can attend between 1 and 5 days a week.
Can someone work and also attend Adult Day Services?
Yes, having a job does not mean someone can’t attend Adult Day Services.
Are lunches or snacks included, or must I provide them?
Yes, thanks to a federal grant lunch and a mid-morning snack are available to all clients. Please ensure to discuss any dietary restrictions or needs with staff upon enrollment.
What are the staffing ratios?
Staffing ratios vary based on the needs of people in each Adult Day Services program. On average, we provide approximately one trained and qualified staff member for every four participants unless it is a Co-Op client requiring one on one support.
How is your staff trained?
All program staff are CPR and First Aid Certified. In addition, they receive additional training on blood borne pathogens, confidentiality and HIPAA privacy laws, fire safety, cultural diversity, client rights and much more.
Is daily transportation to and from the program facility available?
Door-side pickup and drop-off services, including specialized accommodations, may be available for your loved one and should be discussed with your Alta representative.
How do you accommodate clients who may need more support during program activities?
If your adult child or family member is non-ambulatory, is nonverbal, has hearing or visual issues, has seizures, is incontinent or becomes easily fatigued, for example, they will be supported with staff ratio and/or programs that accommodate for those needs while still allowing them to benefit from the programming available.
What types of activities are provided on a daily basis?
Our daily program maintains an appropriate balance among caregiving routines, the teaching and practice of life skill sets, creative arts activities and free time when individuals can pursue personal interests. Activities are tailored to participants’ capabilities, needs and interests.
How often do participants in Adult Day Services get out into the community?
With our fleet of vehicles clients have opportunities to engage in community exploration based on their needs and desires – generally at least once or twice a week. Through regular participation in local events and interactions with community members, clients gain valuable experiences that promote personal growth, self-confidence, and independence.
How do you deal with conflict management?
MORE has documented Client Rights, Rights of the Developmentally Disabled and Grievance Policy that are reviewed and signed annually with the client. These include the path to report a complaint, garner an advocate, escalate as needed to garner a resolution that meets the client’s satisfaction.
How do you handle medical emergencies?
The staff is regularly trained and drilled on the management of all types of medical emergencies. Our facility is within two miles of emergency medical services personnel and less than three miles from a hospital with an emergency department. In addition annually client’s Emergency Medical Care and Information documents are reviewed and updated, as needed.
What policies are in place regarding family involvement?
With the client’s driving their Individual Service Plans they may choose to involve their family members in their annual reviews, which includes development of future goals and plans. In addition there are numerous opportunities throughout the year to support their loved one’s efforts and achievements through facility-wide events and activities which are published in the monthly activities calendar.
